Returns & Exchanges

We understand that finding the perfect fit for your little one is essential, which is why we offer a 30-day return window for all unwashed and unworn preemie apparel. To maintain the highest hygiene standards for our delicate customers, items must be returned in their original packaging with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original protective packaging to ensure they remain clean and safe during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the items for quality assurance, we will process your refund or exchange within 5-7 business days.